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Industries · Professional Services

When the firm grows, manual coordination becomes the bottleneck.

We work with mid-market consulting, agency, and operations heavy services firms running across single or multiple markets. Client intake, project management, utilization tracking, reporting. The diagnosis is free.

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Where We See It Most

Common operational failure points in this vertical.

Client intake that depends on email threads and shared docs.

Every new engagement starts with a manual scramble that should be a system.

Utilization tracking that exists in someone's head or a spreadsheet.

Leadership cannot see who is overloaded and who is idle until it shows up in margin.

Reporting that takes a senior person a full day to compile.

The most expensive person in the firm is producing a deck that the system should be generating.

Project handoffs that lose context every time.

Information walks out the door with whoever was on the call last week.

What We Build

What we build for professional services firms.

Three categories of infrastructure handle the coordination problem: client intake and onboarding, project and utilization tracking, and reporting and leadership visibility. Each engagement is scoped to where the firm is bleeding the most margin.

ops.driven.os/utilization
Live, Q2
Billable utilization
82%
target 78%
Active projects
14
5 ramping
Revenue per project
$148K
blended avg
Project utilization
  • Project Atlas· Client A.
    $184KOn track
    92%
  • Project Phoenix· Client B.
    $220KOn track
    78%
  • Project Meridian· Client C.
    $96KAt risk
    65%
  • Project Nova· Client D.
    $142KOn track
    88%
  • Project Halo· Client E.
    $74KRamping
    54%
Team utilization
  • AR
    Lead94%
  • MB
    Senior88%
  • JT
    Senior82%
  • KP
    Mid76%
  • SN
    Mid68%
  • RV
    Associate58%
Compiled in real time from time tracking, project tooling, and the firm's accounting source.

Client intake and onboarding

From signed contract to first deliverable, the workflow runs as a single pipeline. Documents, kickoff materials, system access, and team assignments all happen automatically.

Project and utilization tracking

Time, budget, and scope live in one place. Utilization is computed in real time across the team. Project health is visible before things go sideways, not after.

Reporting and leadership visibility

Live dashboards replace the weekly compile job. Partners see pipeline, utilization, and project health at a glance. The senior person who used to spend a day on reports gets the day back.

Proof In This Industry

Systems we have built for similar firms.

Engagements in this industry are confidential

Full references available on request. We can route you to a similar firm in your scale and operating context after the diagnostic call.

The assessment is free regardless. The output is a written diagnosis of where the Manual Tax is hitting your operations hardest, what it is costing, and what the fix looks like.

Find out exactly where your operations are costing you time and money.

The assessment is free. The diagnosis is yours to keep. If we are the right fit to build the fix, we will tell you. If we are not, we will tell you that too.

Book a Free Workflow Assessment